Privacy Policy

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Company and business information
• Payment and billing information
• Brand and query data you submit for tracking
• Communications with our support team

We automatically collect certain information when you use our Service:

• Usage data (features used, queries made, reports generated)
• Device information (browser type, operating system)
• Log data (IP address, access times, pages viewed)

Application Data

1. Google Search Console Data: Data imported through the Google Search Console API.Note: We cannot view or access clients' imported data.
2. Google Analytics 4 Data: Standard data collected by Google Analytics 4 for analytical purposes. This includes but is not limited to user interactions, session durations, and device information.Note: We cannot view or access clients' imported data.

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your queries and generate visibility reports
• Send you technical notices and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns to improve app functionality and user experience
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Comply with legal obligations

We do not use your information for advertising, marketing to third parties, or any purpose unrelated to providing or improving our Service.

Our Service integrates with Google APIs, including Google Search Console and Google Analytics, to provide you with analytics and reporting features. Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

How We Use Google User Data

Google user data accessed through Google Search Console and Google Analytics APIs is used solely to provide and improve the functionality of our Service, including:

• Displaying your search performance metrics (clicks, impressions, CTR, position) within your dashboard
• Generating analytics reports and trend analysis for your websites
• Providing filtered views and comparisons of your search data

Limited Use Disclosure

MeasureLLM's use of Google user data is limited as follows:

• We do not use Google user data for serving advertisements
• We do not sell or transfer Google user data to third parties
• We do not use Google user data for training artificial intelligence or machine learning models
• We do not transfer Google user data to any third-party AI platforms or services
• Google user data is only accessible to the authenticated user who authorized the connection
• We only retain Google user data as long as necessary to provide our Service to you

Data Access and Deletion

You can disconnect your Google accounts at any time through your integrations settings. Upon disconnection, we will delete all associated Google user data from our systems. You may also request deletion of your Google user data by contacting us at [email protected].

We do not sell your personal information. We may share information:

• With service providers who assist in operating our Service
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets
• With your consent or at your direction

Our Service queries third-party AI platforms (such as ChatGPT, Claude, Gemini, and Perplexity) to measure your brand's visibility in AI responses. When we make these queries:

• We send brand-related query text to these platforms — these queries are generated based on your brand configuration, not from your Google user data
• We do not send your personal account information, Google Search Console data, or Google Analytics data to these platforms
• Each platform's own privacy policy governs their handling of query data
• Query results are stored in our system to generate your visibility reports

We implement appropriate technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

We use cookies and similar technologies to operate our Service, remember your preferences, and analyze usage. You can control cookies through your browser settings. For more details, please see our Cookie Policy.

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing
• Data portability
• Withdraw consent where applicable

To exercise these rights, contact us at [email protected]. For GDPR-specific rights, please see our GDPR Compliance page.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date.